AGE REQUIREMENTS

 The Client must be at least 18 years old to use Gold Coast Glamour Photography services and must provide identification upon request. Failure to present identification may result in refusal of service, and a reschedule fee will apply if the session needs to be rescheduled.

BOOKING 

The “Client” agrees to pay a non-refundable fee to reserve a session date and time and the creative team upon booking. This fee does not include any images.

RESCHEDULING

 The “Client” may reschedule their Photography Session once without forfeiting fees paid, provided:

1. Notice is given at least 10 business days before the original session date.
2. The new session date is within 10 business days of the original date, subject to availability and any promotional terms and conditions.

If notice is given with less than 10 business days’ notice, the “Client” forfeits all session fees, and a $225 rescheduling fee applies.
If the new session date exceeds 10 business days from the original date or if the client has rescheduled more than once, no new date will be offered, and all monies paid will be forfeited unless there is an emergency, and proof can be provided upon request.

The “Photographer” maintains the right to reschedule if needed due to inclement weather, illness, emergency, etc. at no additional costs to the “Client”

COVID-19 

The Client must contact the studio if they test positive for COVID-19 within 7 days of their session date. A free reschedule will be offered if the Client provides photographic proof of their positive test. The proof must include a note with their name and the date written in pen alongside the test result to verify authenticity. The image must be emailed to hello@gcglamour.com.au.

The Client may reschedule their session within 14 days of the original session date, subject to studio availability.

LATE ARRIVALS 

The “Client” understands if they arrive late to the Photography Session, the Photography Session will end at the scheduled time. If “Client” is more than 30 minutes late for the Photography Session, the Photography Session will be considered cancelled, and all fees will be retained by the “Photographer”. Any excessive “changing wardrobe” time is also taken out of the session time.

CO-OPERATION/NO SHOWS 

The “Photographer” is not responsible if the “Client” and/or key individuals fail to attend or cooperate during Photography Sessions, Viewing & Ordering appointments. If the “Client” and/or key individuals fail to attend to their scheduled appointment, a reschedule fee is applicable and must be paid prior to rescheduling the session time.

CANCELLATIONS 

The “Photographer” agrees to reserve and not make any other reservations or accept any other clients for the date, time, and duration of the “client’s” photography session. For this reason, if “Client” breaches, repudiates or cancels for any reason, all monies paid shall be retained by the “Photographer” to offset its loss of business. In all circumstances, all sales are final, and all payments are non-refundable.

CONFIRMATION OF SESSION 

The “Client” agrees to confirm their scheduled photo session by 12 PM on Thursday the week before the session date. Confirmation can be made via email or text message. If the “Client” does not confirm their session by the specified deadline, it will be considered cancelled and all monies paid, including retainer fees or prepayments will be forfeited. 

PHOTOGRAPHIC PROOFS 

The “Photographer” will make Photographic Proofs of selected images taken during the Photography session available for viewing by the “Client” for the sole purpose of selecting images from the Photography Session to be purchased by the “Client” from the “Photographer”. Proofs can be available to view the same day if a same-day ordering session is booked in advance. The “Client” agrees to book their ordering appointment within two weeks post session, unless otherwise agreed with the “Photographer.” The proofs are unedited and will be edited as instructed post ordering session.

ORDERING APPOINTMENT 

The “Client” understands they are only offered one ordering appointment. Due to the custom nature of our products, orders including but not limited to Digital Images, Prints, Canvases, Acrylic Blocks, Frames or Photo Albums are considered final when placed and can not be refunded, cancelled or exchanged for any reason. Once the images are chosen and any payment is made, the order is considered in production. 

BUY NOW PAY LATER 

The “Photographer” offers Buy Now Pay Later options through Payright by Devizo Zero, Afterpay, Zipay, Zipmoney and Humm to eligble and approved clients only. Fees, charges and conditions apply; refer to the provider’s website for full terms and conditions. 

IN-HOUSE PAYMENT PLANS 

The “Photographer” offers an in-house payment plan through Ezidebit Pty Ltd. The “Client” agrees to complete a Direct Debit Agreement and authorise automatic credit/debit card payments. The “Client” is responsible for ensuring sufficient funds are available in the nominated account on the due date to honour payments. If the payment plan defaults and no alternative arrangements are made, an additional Archival and Late Payment Fee may apply. The Client acknowledges there is a cost for this service, and all payments are non-refundable. No images or products will be delivered until the client’s collection are paid in full.

PRE-PAYMENT PLANS 

The “Client” may make regular non-refundable pre-payments to offset the cost of their collection. These funds can only be used for the products. 

COST OF COLLECTION 

Payments are non-refundable. If funds do not clear or are cancelled by the “Client”, the “Photographer” reserves the right to claim costs of recovery on any unpaid monies that exceed our normal trading terms. This could include debt collection and the cost of solicitors on a party-to-party basis.  Nothing in this provision is to be construed as our consent to late payment of the previously agreed price.

THIRD PARTIES 

The “Photographer will not discuss any information containing to “Client” or “Client’s” session, payments or personal information with a Third Party with the exception of obtaining finance for the client, or a debt collection agency if the “Client” defaults on payment arrangements.

DELIVERY OF PRODUCTS 

No products, including digital image will be delivered until the total amount of the order is paid in full and settled into the photographer’s account. The final digital retouching of ordered images is around 5-10 working days. Products in production can take 4-6 weeks after post-processing of digital images and approval of album designs. 

HAIR AND MAKEUP 

The “Client” agrees to release and hold harmless the “Photographer” for any services rendered or products applied by any stylist, hair and makeup artist, or other independent contractor during the Photography Session. This includes but is not limited to, allergic reactions or injuries resulting from the techniques or products used. The “Client” agrees to notify the “Photographer” along with any stylist, hair and makeup artist, or other independent contractor used during the Photography Session of any allergies prior to the Photography Session. If the “Client” is not happy with the look of either hair or makeup, they are to notify the stylist BEFORE the stylist leaves the studio, so it can be adjusted to suit.

CREATIVE CONTROL 

The “Photographer” retains creative control of the Photography Session in its entirety, including but not limited to, the adjustment of hair, makeup, jewellery, clothing, props, and sets. The “Photographer” does not provide additional photography sessions in the event the “Client” is dissatisfied with their appearance in the final images. The “Client” agrees to notify the “Photographer” of any dissatisfaction with their appearance, including but not limited to wardrobe, hair, and makeup, before photographs are taken.

REQUEST FOR IMAGES/POSES 

The “Client” agrees to share details or creative ideas of poses/images. The “Client” understands the “photographer” cannot guarantee they can capture all the requested images or poses.

COPYRIGHTS 

All photographic materials—whether digital, printed, or otherwise—including but not limited to negatives, transparencies, proofs, previews, and electronic image files, remain the exclusive property of the Photographer. All images created during your session are protected by Federal Copyright Law (all rights reserved). They may not be copied, scanned, reproduced, altered, or distributed in any form without the Photographer’s prior written consent. The Photographer retains full copyright ownership of all images taken during the session. By booking, the Client acknowledges and agrees that they do not hold copyright or ownership of any images produced. If the Client signs a Model Release, the Photographer reserves the right to use the images for portfolio display, marketing materials, studio samples, editorial submissions, website content, email campaigns, and on social media platforms including but not limited to Facebook and Instagram.If the Client declines the Model Release, the images will remain strictly private—viewable only by the Photographer, studio staff, and professional third-party printing labs involved in fulfilling the Client’s order. The Photographer will not use any images publicly without written permission from the Client if a signed Model Release is not on file.Any additional use of images beyond those specified in the signed Model Release will require the Client’s written consent.

CLIENT USAGE 

Limited copyright ownership of the resulting images will be transferred to “Client” under the following conditions: The digital images (USB or emailed versions) are the property of “Client” for personal use and for reproduction and giving of photographs to friends and relatives. “Client” understands and agrees that any reproduction, duplication of any image not purchased, or alteration of any images owned or produced by the Photographer, including but not limited to Photographic Images and images made public by the “Photographer” online, by anyone other than the “Photographer” is strictly prohibited and is a breach of this Agreement and a violation of the legal rights of the “Photographer”.“Client” understands it is illegal to copy, scan, download (unless digital gallery was purchased), screenshot, print, modify, reproduce, re-edit, add any filters, convert to black and white or otherwise steal any image created by the “Photographer”. This applies to images posted in a private online Gallery, blog, Facebook, Instagram or hard copy images. “Client” may however share web/blog post links and social media albums through the use of the share functions and dissemination of direct links. If “Client” steals images via any method above, or any other method, “Client” will be charged legal fines and invoiced for the cost of each digital image stolen, at the “Photographer’s” current price per image. “Client” must obtain written permission from and compensate the “Photographer” before “Client” or its friends and relatives publish or sell the photographs for profit or marketing purposes.

RECORDING DEVICE USE DURING PHOTOGRAPHY SESSION 

The “Photographer” prohibits the use of recording devices of any kind during the Photography Session, including but not limited to video cameras, still photography cameras, mobile phone cameras, and sound recorders by anyone not employed or hired by the “Photographer”, without prior permission. Any recordings made during the Photography Session by “Client” or any party associated with “Client” must be immediately and permanently destroyed and deleted. Any violation of this provision will result in cancellation of the Photography Session and forfeiture of all fees paid.

LIMIT OF LIABILITY

In the unlikely event that the “Photographer” or “Makeup Artist” is injured or becomes too ill prior to the session, the “Photographer” will make every effort to secure a replacement photographer or makeup artist. If this situation should occur and a suitable replacement is not found, responsibility and liability are limited to the return of all payments received for the session/booking fee. The “Photographer” takes the utmost care concerning exposure, transportation, and processing of the photographs. However, in the unlikely event that photographs have been lost, stolen, or destroyed for reasons within or beyond the “Photographer’s” control, the “Photographer’s” liability is limited to the return of all payments received for the session booking fee or Collections.  The limit of liability for a partial loss of originals shall be a prorated amount of the exposures lost based on the percentage of the total number of originals. The return of monies paid under these circumstances may be made as instalments when the “Photographer” is unable to repay the entire amount as a lump sum. “Clients” using the services of the “Photographer” do so at their own risk. The “Photographer” shall not be liable for injury or damage to any customer or their property no matter how caused, including whether or not as the result of the negligent act or omission of the “Photographer”, its servants or agents.  Whilst we endeavour to ensure the safety and well-being of all our clients, we require each parent or accompanying adult to be aware that they accept full and total responsibility for their child at all times if at the studio.

ENTIRE AGREEMENT/WAIVER 

This Agreement incorporates the entire understanding of the parties. Any modifications of this Agreement must be in writing and signed by both parties. Any waiver of a breach or default hereunder shall not be deemed a waiver of a subsequent breach or default of either the same provision or any other provision of this Agreement.

GOVERNING LAW & JURISDICTION

 This Agreement shall be governed by the laws of Queensland, Australia. The parties submit to the exclusive jurisdiction of the courts of that State and Australia in respect of all matters arising out of or relating to this agreement, its performance or subject matter. “Client” irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action or proceeding and waives any objection based on improper venue or forum non-conveniences. Service of process, summons, notice or other document by mail to such Party’s address set forth herein shall be effective service of process for any suit, action or other proceeding brought in any such court.

SEVERABILITY If any term or provision of this Agreement is invalid, illegal or unenforceable in any jurisdiction, such invalidity, and illegality or unenforceable shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.